PREVIOUS RETAIL EVENTS 2017

How to Attract Talent & Recruitment Process in 2017

It’s in your best interests to find the candidates that are closest to the brief, both in terms of experience, track record and attributes & behaviours. Great recruitment is a result. A result coming from company persistent, coherent and clear message of its vision & its leaders’ behaviours.

 

 

 

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Customer Service & Retailees’ motivation

Nowadays here are the key 2 questions that any/every Employer should be able to answer for his current & future employees: “Why should my employees wake-up every morning and be happy to come to work for our company and our clients”? “What our company must do to ensure our employees get a high sense of fulfilment when it’s time to go back home after a hard working day”? These 2 questions are relevant regardless the remuneration level, the work definition, the location, the name of the brand/company, the quality of the products/services, etc… Because these questions are directly touching the essence of people at work: their engagement, their loyalty, their creativity and capacity to deliver every day a better customer service.„TRUST your people in store, they are in charge of the clients, not you…“ How to make this possible...

 

 

 

 

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PREVIOUS RETAIL EVENTS 2015 - 2016

Svačina - Retail Breakfast

We share in the following pages a brief review of the topics we discussed during the last 2 years of our Svačina Retail Breakfast history.

Edition 2015 - 2016